Staff and Customer Engagement through Computer Games


Firstlincoln Technologies will host a one-day seminar on Staff and Customer Engagement through Computer Games on Wednesday, 5th of December 2018  at The Creative Studio, Seeodee Hub 63, Ogunlana Drive, Surulere, Lagos.

Computer Gaming is considered to be a leading enterprise learning, engaging and recognition trend. In recent years, organizations across all sectors have discovered that computer and video games are effective tools for raising awareness of new products and generating excitement among young job candidates and current employees.

Now, more than ever, many organizations are now looking into common computer-game techniques such as points, badges, and leaderboards to make their websites and training programs more interactive and to engage employees in fun, easy activities that motivate and creates a relaxed working environment for improved performance and productivity.

Throughout this training session, participants will learn why traditional HR engagement methods no longer works and how to motivate your customers and employees through something as simple as the computer and mobile game.

Who Should Attend

  1. HR team, Brand Communication, PA and Public Relation Managers, HR managers, Marketing and Creative directors.
  2. Individuals who want to learn the implementation of computer-based games to drive engagement.
  3. Business owners or employees responsible for their company’s internal and external communication.



  • The Basics:  Engagement, Motivation and Satisfaction
  • The Science of Engagement
    • Michael Wu - The Science of Gamification
    • Andrea Kuszewski - Cognitive Enhancement & Gamification
    • The Science of Engagement
  • Gamification in Action: Key Examples and Models
  • Game Design Methodology
  • Motivation & the Psychology of Game-Based Engagement
    • Reward Systems
    • Rewards - the SAPS Model
  • Conclusion & Next Steps

Course Schedules

Batch: December 2020 Batch
Duration: 1 day
Dates: Thu, December 3rd, 2020, 9:00AM - 5:00PM
Venue 1: 6b, Bendel Close, Victoria Island, Lagos
Venue 2: 63, Ogunlana Drive, Surulere, Lagos


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